We understand that these samples can be crucial in making informed decisions about your purchase.
However, we have recently updated our policy and no longer send physical fabric and wicker swatches. This decision was made after careful consideration of several factors:
Environmental Impact: Reducing our environmental footprint is a top priority. The production and shipping of swatches contribute to waste and carbon emissions. By eliminating physical samples, we are taking a step towards a more sustainable and eco-friendly business model.
Enhanced Digital Resources: We have significantly upgraded our digital resources to provide high-resolution images and detailed descriptions of our fabrics and wicker options. Our online tools now offer an accurate representation of textures and colors, allowing you to visualize and compare products more effectively from the comfort of your home.
Operational Efficiency: This change helps us streamline our operations and reduce costs associated with the production, handling, and shipping of swatches. These savings enable us to invest more in product quality and customer service enhancements, ultimately providing you with better overall value.
Customer Convenience: Many customers find the digital approach more convenient, providing instant access to all available options without the wait time associated with physical deliveries.
We understand that this change may disappoint some customers who prefer physical samples. We are committed to ensuring that our digital tools and customer support team can assist you in making the best possible choice for your needs. If you have any questions or need personalized advice, please feel free to contact our team.
We're here to help!